黑料福利网

Topic 

When Machines Care: Designing Proxy Authority in an Aging World

Abstract

As populations age and caregiver-to-patient ratios plummet, nations are increasingly turning to AI systems to assume not just tasks, but decision-making roles and even emotional labor. This talk explores the rise of digital proxies鈥攁gents that act on our behalf, hold authority, and mediate care鈥攁nd the profound design challenges they pose. How do we design systems that make us more humane when there are fewer humans? Drawing on emerging work in HCI and human-centered AI, I鈥檒l argue for a new design agenda around delegation, trust, and vulnerability. We鈥檒l examine questions from decision support to surrogate decision-making, personalization to autonomy, and reflect on what 鈥渟elf-shifting鈥� means in an era when care itself is increasingly automated.

About the speaker

Dr. Foong is the Head of Design at the Telehealth Core, a research centre in Singapore鈥檚 largest health cluster that supports and studies the design and development of patient-centred digital health projects. She has a Masters in Human Computer Interaction Design and a PhD in Interactive Media. As an avid design practitioner, she brings decades of international experience to her teaching and academic research. Under her leadership, the Telehealth Core has attracted millions in funding for digital health solutions in chronic disease prevention, remote care, and more recently the design of proxy decision systems. Pin Sym is active in the ACM SIG CHI community, serving as Health Subcommittee co-chair at CHI 2025-26 and Workshops co-chair at DIS 2026.

Your host

Daniel Tetteroo, Assistant Professor at the department of Industrial Design of the 黑料福利网 will host Professor Pin Sym Foong, Head of Design at the Telehealth Core in Singapore.

Registration is required but free of charge.