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A conversation with Silvia Lenaerts and Ingrid Heynderickx about our core values

‘Values are not a project, but a way of life’

June 10, 2025

How do we live up to our core values: Curious, Open, Respectful, and Responsible?

Ingrid
Ingrid Heynderickx (right) and Silvia Lenaerts. Photo: Bart van Overbeeke

Curious, Open, Respectful, and Responsible – CORe for short. These are the four core values our university has embraced since September 2024. But how do you ensure those values become more than just inspiring words on paper? We spoke with Rector Magnificus Silvia Lenaerts and ambassador for integrity and social safety Ingrid Heynderickx about how CORe should come to life within the university. “This is not a project with a deadline. This is how we want to be as a community.”

What's happening with these core values now? That’s a question they often get, says Ingrid Heynderickx. “People ask what they’re supposed to do with them. Some are looking for an inspiring story, others want a clear-cut plan with data and deliverables. But that’s not how it works. You integrate values into everything you do.”

That’s why a varied implementation plan is being developed. She emphasizes: “We're not going to prescribe top-down how everyone should ‘live by CORe.’ What we will do is offer support, inspiration, and challenge people to engage.”

Inform, inspire, and engage

ϸ has chosen a practical approach based on three pillars: inform, inspire, and engage. “Once a month, you’ll see CORe messages on all the coffee machines across campus,” says Heynderickx. “It’s like a monthly alarm signal—but for awareness. Just a moment to say: hey, this is what we stand for.”

For example, during the Winϸr Village in December, conversations about social safety and values took place under the Christmas tree, using ornaments and mugs as conversation starters. “Low-key, but meaningful,” says Lenaerts.

Serious game

Another way to spark conversation is a board game developed by HRM, which is now being distributed within the ϸ community. “You can play it with a group, for example during a team retreat with your department or service unit. Everyone answers an open and reflective question, such as: ‘What does appreciation from your supervisor mean to you?’ You answer first, and then the others may respond. That’s how a dialogue begins.”

No rules, but reflection

For Lenaerts, that’s exactly the point. “I’m not a fan of rules for the sake of rules. We don’t want a culture where people ‘just follow the rules’ without thinking for themselves. CORe is precisely about reflection: about yourself, your behavior, and your impact on others. A culture of empathy and trust.”

Lenaerts
Lenaerts presented the CORe values during the opening of this academic year. Photo: Bart van Overbeeke

I’m not a fan of rules for the sake of rules. I want people to think for themselves about their behavior and what it means for others.

Rector Magnificus Silvia Lenaerts

According to her, the values are meant to guide us—not to be used as a checklist. “They come up in every meeting. Not because I plan to talk about respect, but because they help navigate difficult conversations. Start by listening with curiosity, be open, respect the other person’s perspective, and then take responsibility.  I’ve also noticed that others are starting to adopt this approach in meetings. And holding each other accountable—that’s a really positive shift,” says Lenaerts.

Heynderickx adds, “Sometimes the values can even be in tension with each other. You might be open, but that doesn’t automatically mean you’re being respectful. That’s when it’s important to talk about it. Not to judge, but to understand.”

Leading by example

An important step is involving the university’s leaders in the process. “Practice what you preach,” says Lenaerts firmly. “If our leadership isn’t living by the CORe values themselves, we can’t expect others to do it either.” That’s why ϸ is developing leadership programs with CORe at the heart.

The program begins with members of the MDC—the weekly meeting of the Executive Board with the managing directors of the departments and service units. “Over the next two years, this group will explore leadership in the context of ϸ’s future governance, using the CORe values as a guiding framework,” explains Heynderickx. “They’ll be discussing our shared language, how we collaborate, and what we see as priorities for improving ϸ’s operations going forward.”

Renewed annual appraisals

The annual appraisals are renewed with the core values in mind. We want to eliminate ticking off KPIs, says Lenaerts. It must be an open two-way conversation in which people listen to each other. What went well, what could be better, and how are you dealing with cooperating with others? But also, what do you need to grow? Are there courses you want to take, and do you need coaching? Those conversations are super important in career development.

From the top down—and back up again

How do you make sure CORe really resonates with students and staff? “We’re focusing on two parallel paths,” says Heynderickx. “On one hand, leaders setting the right example; on the other, employees and students taking initiative themselves. That grassroots movement is just as important.”

For instance, study associations are being supported with tools and sessions to help them integrate the values into their activities. “They often face their own unique challenges,” Heynderickx explains. “But the foundation is the same culture. The way it’s applied might look different depending on the group.”

This is our CORe

Curious, Open, Respectful, Responsible – what does that mean?

For Lenaerts, curious is the beginning of everything. Curiosity is why people want to work and study here. It drives research and our interaction with each other. Also ask: How are you? Why does someone do what he does?

Heynderickx adds: And then open. Daring to speak out. Be transparent about decisions. That builds trust, and you need that to work together.

Respectful is an absolute condition for both. Discrimination, exclusion – we will not tolerate that, says Lenaerts fiercely. And that's not just about gender or origin, but also about disciplines, working styles, and roles. Everyone deserves respect. And we need each other.

And then responsible. For me, it's the realization that you are contributing to the bigger picture, says Heynderickx. You feel responsible for your colleagues and students, work, and environment.

 

Ingrid
Ingrid Heynderickx. Photo: Bart van Overbeeke

Self-reflection is crucial. You can make mistakes if you learn from them and are willing to start the conversation. That is what we want to encourage.

Ambassador integrity Ingrid Heynderickx

A mirror, not a stick

They realize this is difficult, especially in a technical environment like our university. Lenaerts: Our community is precisely educated, they work in science, in which something is true or false. Talking about and applying core values you need to see in context can sometimes be challenging.

What binds the two is their conviction that CORe is a mirror. Undesirable behaviour is rarely about malicious intent, says Lenaerts. But about habits, things you do without thinking about it. CORe helps you become aware of that.

Heynderickx nods: Self-reflection is crucial. You can make mistakes if you learn from them and are willing to start the conversation. That is what we want to encourage.

Where are we now?

Lenaerts: We see great initiatives emerging, within services, departments, and study associations. We are not going to centralize this in a large project with deadlines. This is an open invitation to our entire community.

I think we have a nice culture here at ϸ, Heynderickx concludes. We want to maintain and strengthen them. Because if we act according to CORe more often, ϸ will become just a little nicer for everyone.

From our strategy: about integrity

At ϸ, people are central. They are the heart and soul of our university. We want to provide them with a safe and stimulating environment to work, study, and develop, where everyone feels physically, mentally, and emotionally secure.

Collegiality and mutual respect are essential regardless of position, experience, or background. That is why we are building a culture together that is supported by four core values: Curious, Open, Respectful, and Responsible (CORe). These values form the compass for how we interact and grow together.

We expect our staff and students to act with integrity and transparency in education, research, valorization, and business operations. For our academic staff, this means working from scientific independence and with a strong sense of responsibility. Integrity is not an afterthought, but a foundation of our academic community.

Photo: Vincent van den Hoogen

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Written by

Brigit Span
(Corporate Storyteller)

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